What personal information do I collect from the people that visit this website?
When ordering or registering on this site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do I collect information?
I collect information from you when you place an order, Open a Support Ticket or enter information on this site.
How do I use your information?
I may use the information I collect from you when you register, make a purchase, sign up for my newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve this website in order to better serve you.
- To allow me to better service you in responding to your customer service requests.
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do I protect your information?
I do not use vulnerability scanning and/or scanning to PCI standards.
I only provide articles and information. I never ask for credit card numbers.
I use regular Malware Scanning.
I do not use an SSL certificate; I do not need an SSL because: Payments and Support/Service tickets are handled through 3rd party services that abide by SSL and PCI compliant laws.
Do I use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled as they are designed to make your browsing experience more efficient and may not function properly when disabled.
However, you will still be able to place orders, request estimates and browse the website!
I do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless I provide users with advance notice. This does not include website hosting partners and other parties who assist me in operating this website, conducting my business, or serving my users, so long as those parties agree to keep this information confidential. I may also release information when it's release is appropriate to comply with the law, enforce my site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at my discretion, I may include or offer third-party products or services on this website. These third-party sites have separate and independent privacy policies. I therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, I seek to protect the integrity of this site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/ansIr/1316548?hl=en
I have not enabled Google AdSense on this site but I may do so in the future.
California Online Privacy Protection Act
According to CalOPPA, I agree to the following:
Users can visit this site anonymously.
Can change your personal information:
- By logging in to your account
- By chatting with me or by sending me a support ticket
How does this site handle Do Not Track signals?
I honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does this site allow third-party behavioral tracking?
It's also important to note that I allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
I do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices I will take the following responsive action, should a data breach occur:
I will notify you via email within 7 business days
I also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
I collect your email address in order to:
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
To be in accordance with CANSPAM, I agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of my business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email me at: [email protected] and I will promptly remove you from ALL correspondence.
Moncton, NB, Canada
Last Edited on 2018-01-01